Appointment & Booking Policy

Please review our booking policies carefully before scheduling an appointment. By booking with us, you agree to the terms outlined below.

Payment Policy

Clients may choose to pay in full at the time of booking or select another available payment option.
Full payments are subject to an additional $50 fee, which covers administrative and scheduling costs.
All payments must be completed to secure your appointment.

Cancellation & Rescheduling Policy

We understand that plans can change. Clients are responsible for managing their own appointments.

How to Cancel or Reschedule:

Open the confirmation email sent after booking.
Click the Cancel or Manage Booking link.
Follow the on-screen instructions to cancel or reschedule.

🔗 This link is the only way to cancel or reschedule your appointment.
Appointments not canceled or rescheduled through this link will remain active.

Refund Policy

All bookings require payment to secure the reservation date.
The booking fee is non-refundable under all circumstances. This payment reserves equipment, time, and availability specifically for the customer’s event.
Once a booking is confirmed, the selected date is removed from availability and cannot be offered to other customers.
Missed appointments, cancellations, or failure to proceed with the scheduled service will result in forfeiture of payment.
By submitting payment, the customer acknowledges and agrees to this no refund policy.

No-Show Policy

Clients who do not show up for their scheduled appointment without canceling in advance may be charged in full.
Rebooking after a no-show may require an additional fee.

Client Responsibility

It is the client’s responsibility to:

Read and understand all booking policies
Use the provided booking link to manage appointments
Ensure accurate contact information is entered at checkout

Questions or Issues

If you experience technical issues accessing your booking link, please contact us as soon as possible for assistance.